Profit Recovery is a company that collects debts on behalf of their clients. They work in many industries, including healthcare, financial institutions, and even funeral homes. However, consumers are concerned that this company may be using unfair collection practices. While American Profit Recovery has received only 9 complaints on its Better Business Bureau profile, it’s important to understand the Fair Debt Collection Practices Act and how to fight back.
A profit recovery audit is a process in which a company hires a third-party firm to review their accounts payable records for lost funds due to duplicate payments, overpayments, and failure to take credits or deductions. These firms can uncover large sums of money that were missed through standard internal audit processes. In addition, they can also help a company streamline their accounts payable process to avoid these errors in the future.
Companies can use a profit recovery firm for many reasons, but the most common reason is to discover lost funds due to duplicate payments or overpayments that were made by the company. This problem often occurs when a company uses several different accounts payable systems. For example, a company with multiple subsidiaries might have different accounts payable software and databases, or they might use an accounting system for the United States and another system to record invoices and payment information in their home country. In these situations, it is easy for duplicate payments to be missed.
Profit recovery firms can also help a company uncover missed sales tax credits. These are a common issue for companies that do business in multiple sales tax jurisdictions. The problem can be caused by a number of factors, such as incorrectly entering a discount or pricing schedule, overpaying a supplier, or failing to apply the correct sales tax rate to a purchase. These errors can go undetected for years, as they are not always obvious.
Another benefit of profit recovery is helping a business identify customers that are at risk for churn. These are customers that are showing signs of dissatisfaction with their product or service, and they could be a target for competitors. By identifying these customers early, you can offer them incentives to stay loyal and prevent churn.
In addition to locating unclaimed sales tax credits, profit recovery firms can also help a company improve its accounts payable process by reducing the amount of paper used and streamlining payment processing. This can have a big impact on the overall cost of doing business, as well as reducing the amount of credit that is due to suppliers.